GRM CLIENT

Finally, a fun, fast & simple app for you & your clients to work together!

Garmentier Client is a “home base” for your clients to work directly with you in a tech-forward, delightful way. With digital wardrobes, look books, chat, shopping recommendations and more, you’ll be more efficient than ever! The app includes:

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Your own branded app experience for clients can add to their iPhone/tablet homescreens (also usable on computers) - no download from the app store necessary! (See directions here to add the app)

  • Share look books, outfits, and shopping recommendations with the click of a button

  • Chat & get feedback on your shopping or styling suggestions via Comments & Reviews

  • Features empowering your clients to update their own personal info securely, including billing & shipping.

  • Tools for your clients to engage with you more easily - including uploading items they already own to their wardrobe, requesting shopping recommendations or styling services with you, booking time with you, and more.

HELPFUL Pro-TIPS

  1. Set up a client profile for yourself in Garmentier to see the experience. Add a handful of items to the wardrobe and create a look book or two - then log into the Client side. It will be easier to guide your client after going through the process yourself.

  2. Film & share a screen recording on your phone to show the experience to current and potential clients. Having your own app is a huge perk of working with you - your clients will be excited! Once you build out your own Garmentier Client wardrobe; film a phone screen recording to show the functionality and perks to your clientele.

  3. Personalize the client experience via your Stylist Profile settings in Garmentier. Upload your most recent headshot into your Stylist Profile, and add other social and booking links (linkedin, phone, pinterest, instagram, facebook, calendar booking link..) in your Stylist Profile - this way your clients can see them on the client app!

  4. Book your clients with ease. Speaking of your calendar booking link in #3: get a calendaring system for a client to book a consult, whether 15 minutes or a full appointment with you. This increases their engagement - and the amount of services/time they book with you! If you add a calendar link into your Stylist Profile, in the Client App, your clients will see a “Book Appointment” button. Our favorite is Calendly.

  5. Give your clients the perk of logging into your Client App right from your own website. Add your client app login landing page link link (located in your Company Settings) to your website (ask us how, or click HERE for an example!

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Ready to start?

WATCH THE TUTORIAL!

FAQ’s

Q: IS GARMENTIER CLIENT AN ACTUAL “NATIVE” APP IN THE APP STORE?

A: No, Garmentier Client is not a native app - it is what is called a “Progressive Web App”. We built it this way for 3 reasons:

  1. With PWA’s, there is no app download necessary from the app store.

  2. Your clients can access the app on any device. Not only does the app work on any device (mobile, tablet, laptop, desktop), it also works regardless of device brand - iPhone, Android, etc. So, your clients can access the app in any way (and at any time!) they choose.

  3. It’s a more personalized, branded experience specific to your styling business. Because you have your own URL (it’s in your Company Profile!), your clients can log in directly from links on your Instagram, your website, and more.

Q: HOW DO I ADD THE APP TO THE HOMESCREEN ON MOBILE OR TABLET?

A: You can help your clients add your Garmentier Client app to their iPhone or iPad Home Screen in multiple ways. To learn how, check out the tutorials here!

SHARING LOOK BOOKS IN GARMENTIER CLIENT

These new features are here to help virtually styling your clients as easy as possible.

SHARING LOOK BOOKS IN GRM CLIENT

More relevant content = more success.

Customers can tell when they're being listened to...and when they're not! Ensure you're suggesting the right products and deliver the highest level of personalization with our new Look Book Builder feature updates:

  • View the customer's product ratings and feedback

  • Respond to comments in real-time while creating looks

  • See when the customer last reviewed your suggestions

  • Choose inventory items that meet the customer's needs, and steer clear of items that don't match their preferences

 
 

ENHANCED CLIENT SEARCH

The “Black Book” of the digital age: your Client List is your go-to spot for searching and filtering your customers by the most relevant details to complete tasks and reach outs.

Used to having to pull lists of the "right" customers to reach out to? Now you have your own opportunity-finder right within Client Search!

  • Filter who to reach out to (or assign tasks for) by:

    • Task & reach-out status,

    • Products purchased/not purchased (soon: by sku!),

    • Recently engaged or inactive customers,

    • Important customer KPI's (e.g. AOV)

      ...and much more!

  • Bulk-assign tasks for groups of clients to stay organized with your book

  • Find new selling and reachout opportunities!

 
 

REMINDERS

Easily launch sales initiatives for entire customer segments

  • Use the Bulk Task Assignment feature to drop tasks to sales associates that cover an entire customer segment

  • This helps you instantly roll out marketing-directed sales initiatives, like:

    • Reach-outs for upcoming events,

    • Reach-outs for new product launches to ideal customers,

    • Re-engaging inactive customers,

    • Retargeting online vs in-store customers

      ...and more - the possibilities are endless!

  • Individualized Reminder lists can be found on your client profiles

 

GRM CLIENT

Let your customers tell you what they want.

  • Empower your customers to tell you what they're in the market for to open up dialogue, so you can deliver on what they want most. The new Wishlists & Get Recommendations features on Garmentier's Client App:

    • Enables customers to add Wishlist items they're "in search" of via URL's, pictures & descriptions

    • Adds the "Wishlist" items directly to the customer's "Shopping List" in the Garmentier CRM

    • Creates Reminders for your associates to shop the requested items for customers

    • "But what about customers who aren't sure what they're looking for?" Our app prompts customers without specific items in mind to request shopping suggestions (a look book!), or book an appointment with your store team!

  • With GarmentierClient, your customers shop and help you get to know them better - all in a few quick clicks. Clients can:

    • Shop multiple "outfits" and product recommendations in a look book

    • Give feedback on items to help you learn their style

    • Buy recommended products directly on your site with one click

    • View items they already own that pair well with the suggestions you send

    • See or revisit their feedback, likes & dislikes in their profile (your own team can see this in the clienteling app, too!)

QUESTIONS ABOUT OUR FEATURES?

Email info@garmentier.co for more information about the latest tech releases.

Happy styling!